Official Google Canada Blog: Google Hangouts

Official Canada Blog

News and notes from Google Canada

Even more reasons to meet face-to-face

Wednesday, July 30, 2014

No matter how things change, a face-to-face conversation is still the fastest and simplest way to communicate. Using Hangouts lets teams collaborate over video meetings across smartphones, tablets and computers. And dedicated Chromebox for meetings devices extend these video meetings to any room. Today, we’re announcing the latest features, updates and partnerships that make video meetings even easier and better for Google Apps for Business customers.
Enhanced reliability and support for Hangouts Hangouts is now covered under the same Terms of Service that support our other Google Apps for Business products, like Gmail and Drive. That means we’ve got your back with 24x7 phone support and a 99.9% guaranteed uptime, as well as ISO27001, SSAE 16/ISAE 4302 and SOC 2 certification. Additional enterprise integration with Google Apps Vault is coming by the end of the year.
Simpler to get everyone on video meetings Starting today, Hangouts video meetings support any Google Apps customer account, including those without a Google+ profile. Any Google Apps customer can start or join a high-definition video meeting that connects 15 participants—from a computer or Chromebox for meetings device and coming soon to mobile phone and tablet.
And to make video meetings with Hangouts and Chromebox for meetings even more accessible, we’re partnering with new providers to let you meet with teams using other systems. Blue Jeans will allow people on traditional H.323 or SIP-based videoconferencing systems to join video meetings. InterCall will let people join video meetings on their phones through an InterCall audio-conference bridge. And with new phone dialing support, you’ll be able to dial out from your Chromebox for meetings device to telephones.
Bringing Chromebox for meetings to more places
In the coming months, we’ll be making Chromebox for meetings work better in rooms of all shapes and sizes. In larger conference rooms, you can connect two displays to one Chromebox for meetings device to see your audience and project a presentation at the same time. And if you’ve ever wanted a dedicated setup for video meetings for your home, new personal calendar integration means you will be able to easily set up Chromebox for meetings outside the office.
Lastly, IT administrators can better manage meetings right from the Google Apps Admin Console with options like remotely starting, muting and ending a meeting.

Spontaneous one-on-one brainstorms, monthly company-wide meetings, or connecting two offices via a continuous video stream are just some ways customers like Canadian Broadcasting Corporation, Kaplan and Eventbrite have used Hangouts and Chromebox for meetings. And soon, even more teams across the world will be able to get simple and affordable video meetings. In the coming weeks, we’ll be expanding Chromebox for meetings to the UK and Japan in addition to the US, Canada, Australia and New Zealand. And in September, you’ll be able to purchase Chromebox for meetings made by Dell.
To learn more about these updates, join our product team for a live Hangout on Air on August 19. And to help your team see eye-to-eye, check out how you can get Hangouts and purchase Chromebox for meetings devices.
Posted by Clay Bavor, Vice President Product Management, Google Apps

Google

Introducing Helpouts: Help when you need it over live video

Tuesday, November 5, 2013

Editor's note: This post first appeared in the Official Google Blog

What if getting help for a computer glitch, a leaky pipe, or a homework problem was as easy as clicking a button? What if you could connect via real-time video to a music teacher or a yoga instructor from the comfort of your home? What if you could get someone knowledgeable to get you “unstuck” when you really need it?

Today, we’re announcing Helpouts—a new way to get and give help over live video. Our goal is simple: help people help each other. We want to use the convenience and efficiency of the web to enable everyone, no matter where they are or what time it is, to easily connect with someone who can help.

Help might be a quick answer to a problem you’re having right now, like how to fix your garage door, or how to remove a computer virus; or it might be guidance completing a project, like building a deck. It might be learning a new skill, like how to speak conversational French or how to draw cartoons; or it might be general advice on how to improve your fitness or your writing (I could use this right now).

With Helpouts, you can choose who you get help from based on their qualifications, their availability, their price, their ratings and reviews. You can connect instantly or book in advance. You can get help from individuals or from brands you already know and trust, like Sephora, One Medical, Weight Watchers, Redbeacon (a Home Depot company), andRosetta Stone. Once you’re in a Helpout, you can do more than just talk—you can share your computer screen, collaboratively edit a presentation, or record your Helpout. And if the experience doesn’t meet your expectations, we offer a full money back guarantee.

Today is just the beginning. We’re starting small and in a few categories. The number of people giving help on Helpouts and the type of help available will grow over time. Helpouts may not be suitable for every occasion, and it will take time to get used to interactions via real time video. We hope that the efficiency, convenience and global reach of Helpouts will make people’s lives easier in the long term.

We hope you’ll give Helpouts a try and give us your feedback through ratings and reviews, or talk to us on Google+,Twitter or Facebook. And if you’re interested in giving help on Helpouts yourself, let us know.

It’s time to make getting good help a whole lot easier.

Posted by Udi Manber, VP Engineering

Google

Labels: Google Hangouts

Governor General David Johnston to launch National Volunteer Week with Google Hangout

Friday, April 19, 2013

His Excellency the Right Honourable David JohnstonNational Volunteer Week

Ian Bird – Community Foundations of Canada

Brendan Glauser – Volunteer Canada

Susan Vardon – United Way Toronto

here Monday,April 22 at 1:30 pm ET

Posted by Colin McKay, Google Canada

Google

Labels: Google Hangouts

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